Returns/Delivery
Miriam's Furniture offers each and every single customer our return policy at the time of delivery/pick up. We proudly offer 100% satisfaction guaranteed, which gives the customer the right to refuse the item(s) at the time of delivery (while the delivery truck is still on sight) / pick up. After the item is refused at the time of delivery/pick up, the customer will receive store credit and will be subject to a 30% restocking fee of the inventory charges which will be deducted from amount paid in addition to any shipping charges incurred, and the remainder will be applied to store credit. Once delivered and accepted, items are not returnable. Refunds are not issued except in the case of defective merchandise that we are unable to replace or repair. All exchanges/returns must be in products original boxes
-Miriam's Furniture offers a 30 Night Comfort Promise, which provides our customers with 30 nights to exchange your mattress for another mattress of equal or greater value. Exchanges are not permitted within the first fourteen days of the delivery date, due to the fact that it takes at least two weeks to adjust to your new sleep surface. Only one exchange per customer is permitted. This Comfort Promise is void if there are any damages or stains on the mattress.
-Custom or special order mattresses are final sale items, which are both non-returnable and non-refundable, no matter the date. There will be no returns or refunds on special order or custom mattresses; no exceptions
Items are usually delivered within 1-3 Business days - Depending on our stock.
Customer is responsible to reserve elevator and do parking agreements with building prior to delivery date. If any of this doesn't meet the requirements at the moment of delivery. Customer must re schedule delivery day and pay a extra $30.